An attempt will be deducted each time you successfully submit an exam.
An attempt will NOT be deducted under these circumstances:
- The proctor has to terminate your exam.
- The proctor has to pause your exam and it cannot be resumed.
- You lose internet connectivity midway through the exam and are unable to reconnect in time to resume the exam.
- If an error or technical problems prevent you from completing the exam.
In the event of any technical issues preventing you from completing your exam, your proctor will advise you to schedule a new attempt at another time, after the issue has been resolved. If the exam was terminated by the proctor, then you will need to create a new appointment. Do not try to reschedule the appointment that is associated with the terminated result.
If you believe an attempt was deducted in error, please contact email@example.com.